Return Policy

Returns & Exchanges

Return/Exchange Mailing Address:

APUS C/O SureShip
9001 Hampton Overlook
Capitol Heights, MD 20743

Returns

We want you to be happy with your purchase. You may return or exchange merchandise for a full refund, less shipping charges (unless merchandise is defective), within 30 days of purchase. Please print out the Return and Exchange form that is located at the bottom of this page. Fill it out and include it with your return.

Exchanges

To exchange an item, please return the item that you would like to exchange and include a check for $5.99 made out to SureShip to cover the cost of the reshipment and handling of the item(s). Please download the Return and Exchange form that is located at the bottom of this page. Fill it out and include it with your exchange. Subsequently, we will reship your exchange order.

APUS Return and Exchange Form
Download

Customer Service

APUS Customer Service representatives can be reached by using the following options:

Hours of Operation:

Monday – Friday, 8:30 a.m. – 5:00 p.m. EST. This excludes Holidays.


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